The correctly filled in reserve request form should be sent using the On-line Reserve Form.
Calhau Grande accepts requests with a minimum of three nights. We will inform you by email, the availability and confirmation of the reserves as well as all the conditions.
The reserve will only be considered definite (booked) after the receipt of a deposit (20% of the total stay amount) by bank transfer which should be made promptly after confirmation of availability.
Calhau Grande has no responsability on deposits made without confirmation first. If the transfer is not made within five working days, the reserve will have no effect.
The remaining 80% of the total price of the stay is paid when checking in, being cash the manner of payment.
To cancel a booking, this must be communicated in writing (e-mail) at least 60 days before check in. If so, the 20% payment will be returned minus any transfer costs.
If the cancellation is made in less than 60 days before the check in, the 20% payment will not be returned.
In case of doubt, please contact us.
